Cookie policy

Cookie Policy

WHAT IS A COOKIE?

We use cookies on this website. A cookie is a simple small file that is sent with the pages of this website and/or Flash applications and stored by your browser on the hard disk of your computer. The information they contain is sent back to our servers during a subsequent visit. 

USE OF PERMANENT COOKIES

By using a permanent cookie we can recognise you when you visit our website again. This enables our website to create settings for your preferences. When you have given permission for placing cookies, we can withdraw this by means of a cookie. This means you do not have to keep repeating your preferences, which saves time and makes using our website more convenient. You can remove permanent cookies in the settings of your browser. 

USE OF SESSION COOKIES

By using session cookies we can see which parts of the website you viewed on this visit. It enables us to make sure our services respond to our visitors' surfing behaviour in the best possible way. These cookies are removed automatically as soon as you close your browser. 

TRACKING COOKIES BELONGING TO US

Having received your permission, or after you used our website, we will place a cookie on your device, which can be retrieved as soon as you visit a website that

makes up part of our network. This lets us know that in addition to our website, you have also visited other websites in our network. The resulting profile is not linked to your name, address, e-mail address, etc., but is used only to match advertising to your profile to ensure the greatest possible relevance of any advertising displayed. 

TRACKING COOKIES BELONGING TO OUR ADVERTISERS

Having received your permission, or after you used our website, our advertisers can place “tracking cookies” on your device. They use these cookies to keep a record of which pages from their network you have visited, in order to build up a profile of your online surfing behaviour. This profile is also built up on the basis of similar information they obtain following any visits you make to other websites from their network. This profile is not linked to your name, address, e-mail address, etc. as known to us, but is used only to match advertising to your profile, to ensure the greatest possible relevance of any advertising displayed. 

GOOGLE ANALYTICS

Via our website we will place a cookie from the American company Google, as part of their “Analytics” service. We use this service to track and receive reports on how our visitors use the website. Google is able to provide this information to third parties if Google has a statutory obligation to do so, or insofar as third parties process the information on behalf of Google. This is beyond our control. We did not give Google permission to use the obtained analytics information for other Google services. The information collected by Google is anonymised as much as possible. Your IP address is specifically not included. The information is transferred to and stored by Google on the servers in the United States. Google states to comply with the Safe Harbor principles and opted into the Safe Harbor programme of the US Department of Commerce. This means there is a suitable protection level for processing any personal details.

SOCIAL MEDIA

Our website includes buttons for promoting websites (“like”) or sharing them (“tweeting”) on social networks, such as Facebook and Twitter. These buttons use pieces of code that came from Facebook and Twitter, respectively. This code places cookies. This is beyond our control. Please read the privacy statements of Facebook and Twitter, which may be amended regularly, to read what they do with the personal details they process by means of those cookies. The information they collect is anonymised as much as possible. The information is transferred to and stored by Twitter, Facebook, Google+ and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google+ state to comply with the Safe Harbor principles and opted into the Safe Harbor programme of the US Department of Commerce. This means there is a suitable protection level for processing any personal details.

PERSONAL DATA

Right to access, correct or remove your details 
You have the right to ask for access to and to correct or remove your details. Pleasesee our contact page for more details. In order to prevent misuse, we may ask you to provide adequate identification. When it concerns access to personal details linked to a cookie, you must send a copy of the cookie in question. You can find those in the settings of your browser.

COOKIE SETTINGS

Enabling, disabling or deleting cookies For more information about enabling or disabling or deleting cookies, read the instructions and/or the Help section of your browser.

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Privacy policy

Privacy Policy

Your interest is of essential interest for DMC Agency (hereinafter referred to as “DMC Agency”, “we” of “our”). This privacy statement (hereinafter referred to as the “Privacy Statement”) applies to (i) our website www.dmc-agency.be (hereinafter referred to as the “Website”) and (ii) all commercial relationships between DMC Agency and its clients.

                                        

DMC Agency always attempts to act in accordance with (i) the Belgian Privacy Act dated the 8th of December 1992 for the protection of personal privacy with regard to the processing of personal data and/or (ii) the European Regulation 2016/679 concerning the protection of natural persons related to the processing of personal data concerning the free movement of this data and for the repeal of Directive 95/46/EC. This Privacy Statement contains information regarding the personal data collated by DMC Agency, as well as the manner in which DMC Agency uses and processes this personal data.

Visiting the Website (and the notification of your personal data as a result thereof) implies your express approval of the Privacy Statement and therefore of the manner in which we collate, use and process your personal data.

Please read this Privacy Statement in conjunction with DMC Agency ' cookie policy.

TYPES OF PERSONAL DATA

DMC Agency can collate and process the following personal data:

  • Name;
  • First name;
  • Organization
  • Telephone number
  • Email address;
  • Address;
  • Age;
  • Sex;
  • Language;
  • Location;
  • Surfing behaviour: new/returning user, frequency and history (sessions, page views), involvement (sessions, duration of sessions, page views), days since last session
  • Technology: browser, operating system, network, screen resolution, flash version, host name, service provider;
  • Mobile: device technology, information regarding mobile device, device brands, service provider, input method for mobile phone, operating system, screen resolution;
  • Manner of acquisition: channels (channel, source, medium), referrals, user flow; any sessions via social referrals, conversions, plugins.

MANNER OF COLLATING PERSONAL DATA

The personal data is collated by, or in the context of:

  • Filling in the contact form;
  • Filling in a booking request;
  • Google Analytics.

The personal data collated by DMC Agency is accordingly always expressly and voluntarily provided by you.

PERSONAL DATA USE

DMC Agency can use your personal data for:

  • Sending newsletters and product information;
  • Prospection by phone calls;
  • Performance of the agreement;
  • Prospection management (i.a. the wish not to receive newsletters/direct marketing).

PASSING ON PERSONAL DATA TO THIRD PARTIES

DMC Agency will not pass on your personal data to third parties unless this is necessary to provide services to you (such as but not limited to the execution of an order). If it is necessary for this context that DMC Agency passes on our personal data to third parties, the third party concerned will be obliged to use your personal data in accordance with the provisions of this Privacy Statement.

                               

Without prejudice to the above, it is nevertheless possible that DMC Agency discloses your personal data to the competent authorities (i) if DMC Agency is obliged to do so on the basis of the law or in the context of legal proceedings or future legal proceedings, and (ii) for the indemnification and defence of our rights.

DMC Agency will not sell, lease or disclose your personal data to third parties unless DMC Agency has concluded a data processing agreement with the third party concerned, which will contain the necessary guarantees concerning confidentiality and privacy in conformity with your personal data.

RETENTION OF PERSONAL DATA

Unless a longer retention period is required or justified, for example in the event of a statutory retention period, or for the prevention of unwanted contact with you, DMC Agency in principle retains your personal data for a period of 5 years after collating this, or after the termination of the agreement. This period is usually necessary for achieving and meeting the objectives as described in the Privacy Statement under ‘personal data use’. 

YOUR PRIVACY RIGHTS

If you wish to rely on your privacy rights, as determined below, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or fill in the form for the exercise of your privacy rights and forward this to DMC Agency via email or by regular mail: 

  • Right of access to the personal data that DMC Agency might have regarding you;
  • Right of correction, completion or update of your personal data;
  • Right of deletion of your personal data (‘right to be forgotten’);
  • Right of restriction of the processing of your personal data;
  • Right of transferability of your personal data;
  • Right to object to the processing of personal data You can in principle exercise these rights free of charge via the form mentioned above.

If you do not wish to receive any newsletters or information regarding our services, you can deregister at any time by means of clicking on the “deregistration button”, as provided at the end of each email from DMC Agency. 

PERSONAL DATA SECURITY

DMC Agency undertakes to take reasonable, physical, technological and organisational precautions for the purpose of the prevention of (i) unauthorised access to your personal data and also (ii) loss, exploitation or change of your personal data.

DMC Agency will save all personal data, which it has collated, on a secured server within the European Union.

          

Notwithstanding DMC Agency' security policy, the inspections and the actions it conducts in this context, an infallible level of security cannot be guaranteed. There is no method whatsoever of transmission or transfer via the internet, not any method of electronic saving that is 100% secure, consequently DMC Agency cannot guarantee absolute security in this context. 

CROSS-BORDER PERSONAL DATA PROCESSING

All personal data, collated by DMC Agency, will only be saved and processed in Belgium or another EU member state.

                                                                                       

There is, therefore, no cross-border transfer or processing of your personal data.

PRIVACY STATEMENT UPDATE

DMC Agency will be entitled to update this Privacy Statement by means of placing a new version on the Website. It is highly advisable in this context to regularly consult the Website and the page concerned, which contains the Privacy Statement, to ensure that you are aware of any changes.

OTHER WEBSITES

The Website can also contain hyperlinks to other websites. DMC Agency is under no circumstances responsible for the privacy policy or privacy practice of any third party.

COMPLAINTS

If you have any complaints regarding the manner in which DMC Agency collates, uses and/or processes your personal data, you can submit a complaint to the Privacy Commission. You can of course always contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

CONTACT DMC Agency

Please contact us if you have any questions regarding the Privacy Statement or the manner in which DMC Agency collates, uses or processes your personal data:            

  • Via email: This email address is being protected from spambots. You need JavaScript enabled to view it.; or
  • Via regular mail: DMC Agency, Rootenstraat 25 bus 14, 3600 Genk (Belgium)

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Partners

Partners

HEADBANGERSZINE 

HEADBANGERZINE our partner in event promotion 

Website

PDH Bookings & Agency 

PDH Bookings & Agency werkt alleen met de beste Nederlandse en buitenlandse bands & acts.
Zo hebben wij o.a. Absolutely Floyd, Clearwater Creedence Revival, The Original Jukebox Heroes en Somewhere on Stage in ons bestand.

Website

Bliss Music Productions

  • Verhuur licht en geluid
  • Geluidstechnieken
  • Verkoop licht en geluid

This email address is being protected from spambots. You need JavaScript enabled to view it.

Website

We Cre8 It

  • Webdesign
  • Webhosting

Website

TOURMANAGEMENT-MANAGEMENT-FOTOGRAFIE

TOURMANAGEMENT: Voor band, de dag van het optreden, ter plaatse de organisatie voorzien.
MANAGEMENT: Instaan voor het zakelijke en praktische.
FOTOGRAFIE: Concertfotografie, alsook trouwers, events, ...

Website

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Legal Disclaimer

Legal Disclaimer

  1. General: Welcome to the DMC Agency website www.dmc-agency.be  (hereinafter referred to as the “Website”). You find here the basic rules that govern your use of the Website (hereinafter referred to as the “Conditions of Use”). Please read these prior to making use of this Website in any manner whatsoever. Please take into consideration that each time you make use of the Website the most recent version of these Conditions of Use will govern your use and this, therefore, implies that you always agree to the most recent version. If you do not agree to a provision of these Conditions of Use, or if you have problems reading these, please ask DMCAgency to contact you, and meanwhile stop any use of this Website (see the contact details at the end of the Conditions of Use).

    The contents of this Website can be amended without prior notification and will not create, specify, amend, or replace any new or prior contractual obligations, which have been agreed in writing between DMCAgency and the visitor. Every amendment will be notified on the Website and the new disclaimer will come into effect thirty (30) days after the notification. These Conditions of Use were most recently amended on the 5th of December 2017.

  2. The nature of the offered information: The information that is available on this Website is of a general nature. The information is not adjusted to suit personal or specific circumstances and therefore cannot be regarded as personal advice. This Website and all contents of this Website are made available “as it is” and without guarantees. The use of the Website and the information contained therein therefore exclusively takes place at one's own risk.

  3. Permitted use: The Website may only be used in the manner as expressly described in these Conditions of Use. With the exception of with express prior permission in writing from DMC Agency, copying, reproducing, reissuing, downloading, sending, indexing, cataloguing or disseminating of the contents of the Website is prohibited. You are granted the right of use of the contents of the Website subject to the condition that you will not change the contents, that you will respect all copyright, trademark and other ownership statements, and that you agree to all terms and conditions, provisions and notifications accompanying the contents, or that are otherwise set out in this Website. It is expressly prohibited to use the Website for 1) using the (contents of the) Website for unlawful purposes and for 2) using errors on the Website, whether or not acknowledged by DMC Agency, for one's personal advantage, or for the advantage of third parties.

  4. Liability: DMC Agency makes the utmost endeavours to ensure that the contents of this Website are as complete, precise and updated as possible. If the provided information were to contain inaccuracies, or if specific information is not available, DMC Agency will attempt to correct this as quickly as possible. If you notice inaccuracies, DMC Agency requests that you contact them (see contact details at the end of the Conditions of Use). DMC Agency endeavours to secure the Website with all reasonable means and to limit any inconvenience caused by technical errors as much as possible. DMC Agency nevertheless cannot exclude the occurrence of incorrect technical manoeuvres or impermissible interventions. This is the reason why DMC Agency, therefore, cannot guarantee you uninterrupted access. DMC Agency will not be liable for indirect damage or loss or consequential damage (such as but not limited to, loss of time, emotional damage, lost opportunity, data loss, lost profits, etc.). DMC Agency does not accept any liability whatsoever for statements made or published by third parties and has no obligation whatsoever to correct incorrect data, information, conclusions, or advice, published by third parties with regard to this or any other source of information provided by DMC Agency. However, nothing in these Conditions of Use excludes DMC Agency' liability for intention or deception.

  5. Links to third parties' websites: This Website can contain hyperlinks to other websites, which DMC Agency cannot exercise any technical or substantive control over whatsoever. DMC Agency does not offer any guarantee whatsoever for the completeness or accuracy of the contents, nor for the availability of these websites and therefore does not accept any liability whatsoever for any direct or indirect damage or loss ensuing from the use thereof.

  6. Intellectual property: All texts, images, video files and sound files, which are represented on this Website, are the property of DMC Agency and/or its licensors, and may only be reproduced or shared with the general public after express, prior permission in writing from DMC Agency and/or the licensor involved. The name and logo of DMC Agency and the products and any services offered by DMC Agency are trademarks and trade names protected by national law. This Website is governed by Belgian law and the relevant copyrights belong to DMC Agency.

  7. Personal data protection: All personal data collated by DMC Agency via the Website will be processed in conformity with the privacy statement. The data provided by you on the Website is confidential. DMC Agency is the controller for the processing of this data in accordance with the Belgian Privacy Act dated the 8th of December 1992, as well as the future European Regulation 2016/579 concerning the protection of natural persons related to the processing of personal data and concerning the free movement of this data and for the repeal of Directive 95/46/EC (general data protection regulation).

  8. Applicable law and court: These Conditions of Use are governed by Belgian law and all disputes related thereto must be adjudicated in accordance with Belgian law. Every dispute concerning the existing or the application of these Conditions of Use and the interpretation or enforcement thereof, fall under the exclusive jurisdiction of the courts in the district where DMC Agency has its registered office unless mandatory law prescribes another court.

  9. Miscellaneous: If a part of any clause of the Conditions of Use is found to be unlawful, invalid or unenforceable, for any reason whatsoever, the other parts or clauses will not be affected thereby and will remain valid and enforceable, as if the invalid or unenforceable parts or clauses were not included in the Conditions of Use. Every invalid or unenforceable clause will be immediately replaced by a provision that, insofar as possible, will closely approach that which DMC Agency aimed for in the part of the clause referred to.

  10. Contact: If you require further information or have any comments please contact DMC Agency at DMC Agency Rootenstraat 25 bus 14 3600 Genk (Belgium) This email address is being protected from spambots. You need JavaScript enabled to view it.

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Book a band

Booking Request

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